Well, it only took a year for me to finally get to redesign the YackTrack interface. I am sure you are saying “it is about time!”, and I would agree with you. Hopefully, you like the new look as I was trying to make the site more usable instead of the “data dump” layout that [...]

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Over the weekend I had some planned maintenance to YackTrack. If you read that post, you noticed that I had problems and updated the post a few times. I had a very detailed plan of what I needed to do, which I followed to the letter. However, regardless of how much testing I did, the [...]

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I have tried to avoid downtime as much as possible, but I can not avoid it today. YackTrack will be down this morning for some much needed maintenance from 8AM to 10AM Eastern (US) time (yes, in about an hour). There will be a minor application update as well, but externally you will not see [...]

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If you go to YackTrack.com today, you might notice some minor differences. First, if you are not logged on to YackTrack, you will no longer see the Dashboard tab. I did not like the idea of a tab that did nothing and just redirecting you to the Login page. It just felt awkward to me. [...]

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In the current issue of Inc Magazine, there is an article about customer feedback. The basic idea is that customers tend to be vocal about the products they use and buy:
Whether they are out-of-control cranks or out-of-the-blue evangelists, customers want to have their say. And if you won’t listen to them, the Internet is teeming [...]

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