To be honest, I do not think people are really thinking about the corporations yet. Due to Twitter’s popularity, it does have some companies looking at it, but others still do not get much traction in corporate america.

Due to the size of Dell’s userbase, there is a large network of untapped knowledge. Doing something like support within the network and in forums could prove useful. Some of this has been tried before (support forums), but probably not with the “social” bend we see now.

By the way, good to see Dell is taking an active interest.

By the way Twitter is highly addictive! I’m sure there will be a medical condition named after it soon.

Dell has a huge user base that swarm to the site looking for information. Do business executives have time to “do” social media? Other than those of us who are paid to “engage” in it?

So many of the tools (Facebook, Twitter, Friends Connect) are good for the consumer crowd and the younger “connected generation,” but what of our tech industry brethren?

The conversation is all over the place. The Search, Aggregation and Conversation are alive and well. What can a company like Dell do to support our Enterprise-level customers?

Cheers, JMac.

Regarding the lessons, in college/university, you are supposed to learn all of the lessons. Do you master all of them, definitely not.

I pointed out both articles because they were good articles on the topic, but I thought maybe, we are asking too much of the services and the people who use them.

Maybe we are asking for too much, but I think that’s only because we’ve been given so much that could BE so much better than it IS.

All of the lessons? Definitely not. You don’t learn all of the lessons outlined in a syllabus do you? It’s really more of a pick and choose guideline. Dabbling in all of the lessons Sarah pointed out helps though.